FAQ

1. How long does it take to receive my order?

We ship the orders out within 1-3 days from your ordering day. And shipping takes a) 2-3 business days for Canada; b) 3-5 business days for the US; c) 5-12 business days for Europe, South America, and other regions.

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2. How does return or exchange work?

We are confident with our products and you can return the product to me within 30 days after receiving. Shipping cost on us as well.

If the product was defective and you want to exchange for a new one, you can contact us anytime within 30 days of receiving it and we will ship you a new one while we covering the cost of you shipping back the defective one.

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3. Are your products food safe?

Yes, the wood choices here are natural hard wood, not plywood or other “man-made wood” you see in furniture. And the finishing on the wood are food grade as well.

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4. Who made the products?

100% designed & made in our garage here in Toronto, Canada.

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5. Are you open to wholesale?

Yes, contact us if you’d like to carry our products.